Privacy Policy
E&E Automotive Repair ("E&E," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (the "Site") and how we use it.
1. Information We Collect
- Contact & booking details — your name, email, phone number, and the details you share when you request an appointment, estimate, or send a message (our booking tool is powered by GoHighLevel, a product of HighLevel, Inc.).
- Vehicle information — vehicle year/make/model, condition, and the service or sale details you provide.
- Usage & device data — IP address, browser and device type, and pages viewed, collected automatically by our hosting provider and cookies.
2. How We Use Your Information
- Respond to inquiries, schedule appointments, and prepare estimates;
- Provide repair, maintenance, and vehicle sales/purchase services;
- Contact you about your vehicle and service status;
- Operate, secure, and improve the Site;
- Send reminders and, with your consent, promotions;
- Comply with legal and recordkeeping obligations.
3. How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate — such as GoHighLevel / HighLevel, Inc. (booking/CRM) and our website hosting provider — with parts suppliers or subcontractors as needed to service your vehicle, and where required by law or to protect rights and safety.
4. Data Retention & Security
We keep personal information only as long as needed for the purposes above or as required by law (including automotive repair recordkeeping requirements), and we use reasonable safeguards to protect it. No system is completely secure.
5. Your California Privacy Rights
California residents may request access to, deletion of, or correction of their personal information, and may opt out of any "sale" or "sharing" (we do not sell or share it). We will not discriminate against you for exercising these rights. Contact us using the details below to make a request.
6. Children's Privacy
The Site is intended for adults and is not directed to children under 16. We do not knowingly collect information from children.
7. Third-Party Links
The Site may link to third-party websites and platforms. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Policy; changes are posted here with a new "Last updated" date.
9. Contact Us
2531 Hamner Ave, Norco, CA 92860
Email: timking102@gmail.com · Phone: (951) 642-8154